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Liability
When choosing a Colorado white water rafting trip for you and your group, be realistic about everyone’s abilities and be sure to ask questions of our staff prior to booking. Anyone in your group that has any medical conditions, physical limitations, or is seriously overweight should consult a physician before attempting a raft trip. For safety reasons, we reserve the right to refuse service to anyone that we perceive to be under the influence of drugs or alcohol or deem unfit for a raft trip. We also reserve the right to alter your scheduled trip without notice or allowance for refund.
Due to the inherent risks involved in rafting, all participants are required to sign an assumption of risk/release of liability waiver. Although we are fully licensed and insured, you participate in river rafting AT YOUR OWN RISK.
Reservation Policy
A 50% deposit is required at the time of booking, with the remaining balance due 7 days prior to the departure of the trip. Any trips booked within 7 days of the trip departure require a full deposit.
Cancellation Policy
Cancellations made more than 7 days prior to the departure of the trip will receive a full refund, less a $10 per person processing fee. Reservations cancelled within 7 days of the trip departure will receive no refund. It is your responsibility to be at your trip’s designated office at the scheduled check-in time. There are no exceptions to this policy so please remember to account for weather conditions, traffic, construction, etc.
Trip Change Policy
Any changes made to a trip departure time, date, or river section will result in a $10 per person trip change fee and will be subject to availability. We reserve the right to alter your scheduled trip without notice or allowance for refund.